Frequently asked questions

How long does the installation take?

The installation of DewBricks/Drybricks usually takes one to two days, depending on the size of the property. Please note, since we only work from the outside of your property, you don’t need to be at home during the installation. But, the installation team will need access to water and electricity.

Are SmartDry DewBricks/DryBricks suitable for all types of walls?

Any type of stone or brick wall, whether solid or containing a cavity, insulated or not, is eligible for the SmartDry DewBricks. They are designed in such a way that we are able to adapt our installations to the specifics of your walls.

How long does it take for my walls to dry out?

The drying out process starts directly after installation, but you will have to wait a bit before seeing results. Bear in mind that the walls of your property may have been saturating with moisture over decades. The first results will be noticed after a couple of months, depending on the type of wall. See our product page for more info.

Can the SmartDry DewBricks/DryBricks be partially installed?

Generally speaking, the system needs to be installed along the whole exterior wall, because otherwise the damp problem will only be displaced. Arrange a damp survey and we’ll give you advice regarding your specific damp problem.

Do I have to be present during installation?

For DewBricks and DryBricks, no. Apart from providing us with water and electricity, it´s not necessary for you to be at home during the installation. You will need be home for the installation of the DrySkirt as it is fitted to the interior wall of your property.

Do the DewBrick external elements come in different colours?

We can provide the elements in six standard colours. If you’d like a specific colour, it is always possible to have the elements painted.

How far do the DewBrick elements protrude from the outside?

The main body of the elements aligns with the face of the exterior wall, and the air inlets protrude 2 cm out of that wall. The depth is different for each type of wall and is customised on site.

Do the SmartDry solutions require any maintenance?

Our products are completely maintenance free, however we do recommend cleaning the external elements once a year and checking that the air can flow freely through them.

Do you do operate outside of the UK?

We have an office in Spain from where we cover the whole South of Europe including Portugal, the Canaries, France, Spain, Italy and Switzerland. We can always negotiate possibilities for different countries. Contact our UK office for more information.

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